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Frequently Asked Question

1. Does delivery happen before due date?

Delivery within the EU takes place daily, while outside the EU, it occurs every wednesday.

2. What is the delivery time?

Depending on the region, the delivery time ranges from 2 to 6 weeks.

3. Which company is responsible for the delivery?

All deliveries to individuals are carried out through Romanian Post.

4. What is the return policy?

Returns and product exchanges are accepted within a maximum of 14 days from the delivery date.

5. Where can I address a technical question?

You can contact us for any technical issue at our email address: [email protected].

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